Publisher review:Maian Support is an easy to install support ticket system for your website written in PHP/HTML. Maian Support is an easy to install support ticket system for your website written in PHP/HTML.
Features:
- Add seperate support area departments.
- Add individual users to each department.
- Grant users one of 3 permission types.
- Knowledge Base (Optional).
- File Attachment (Optional).
- Set allowable file types and max size for attachment.
- Easily change ticket status and other ticket options.
- Edit/Delete Replies/Tickets.
- Captcha code on create page for spam prevention (Optional).
- Option for support people to contact each other via admin area.
- Ability to search ticket database.
- Template driven system utilising the Savant2 template engine.
- BB Code.
- Tickets show response time between posts in days, hrs & mins.
- No user login required to view or create tickets.
- Nice clean interface.
- Adds database prefix for people with only 1 database.
- Multi language support via seperate language file.
- Easy to install via auto install file.
- Utilises a MySQL database for efficiency.
Maian Support 1.3 is a PHP script for Help Desk scripts design by Maian Script World.
It runs on following operating system: Windows / Linux / Mac OS / BSD / Solaris.
Maian Support is an easy to install support ticket system for your website written in PHP/HTML.
Operating system:Windows / Linux / Mac OS / BSD / Solaris